Welcome to Zahra Nova. By using our website and services, you agree to the following terms and conditions:

1. Orders & Payments
All orders must be confirmed with clear product details. Advance payment may be required before production begins.

2. Custom Orders
As we specialize in customized products, all designs approved by the client will be final. We are not responsible for errors once production has started.

3. Pricing
Prices may vary depending on quantity, design complexity, and materials used. Final pricing will be confirmed before order processing.

4. Production Time
Production time depends on order size and design requirements. Estimated delivery time will be communicated in advance.

5. Shipping
We offer worldwide shipping. Delivery times may vary depending on the destination and courier service.

6. Returns & Refunds
Due to the customized nature of our products, returns and refunds are generally not accepted unless there is a manufacturing defect.

7. Quality Assurance
We ensure strict quality control before shipment. However, slight variations in color or design may occur.

8. Intellectual Property
All custom designs provided by clients remain their property. Zahra Nova will not use or reproduce them without permission.

9. Communication
Customers are responsible for providing accurate information and responding promptly to avoid delays.

10. Changes to Terms
Zahra Nova reserves the right to update these terms at any time without prior notice.